Course Catalog

 

 

Body-Worn Cameras, Civilian Recordings and Social Media—New Legal Challenges

Instructor(s):

  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC

A new level of society-wide transparency has accompanied technological developments in recording and in individuals’ ability to engage in public expression through social media. This has presented law enforcement agencies with new opportunities in identifying suspects, solving crimes and holding officers accountable to agency standards of conduct. It has also presented these agencies with significant challenges. Most notable of these challenges is a level of transparency and scrutiny for officers—on and off the job—that is unprecedented.

Community Policing: Winning Back Your Community

Instructor(s):

  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Dr. Richard Johnson
    Chief Academic Officer

Police-community relations is, by all accounts, the most critical issue facing law enforcement in America today. This training seminar presents law enforcement leaders with solutions, based on empirical research and actual practice, for improving citizen satisfaction, citizen confidence, and citizen support for law enforcement officers. This training utilizes the findings from social scientific research to identify what factors influence citizen satisfaction with the police, then provides real-life case study examples to illustrate each of the solutions identified by the research. This training is suited for law enforcement leaders of any rank who engage in directing agency operations and assist in forming departmental policies.

Community-Oriented Policing & Problem Solving: “The Past, Present, and Future of Law Enforcement”

Instructor(s):

  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Bill Bongle
    Captain, Green Bay Police Department, WI (Ret.)

Many law enforcement agencies have a reputation of being progressive, forward-thinking and community-oriented. This course was created to help secure and strengthen this reputation with regard to community-oriented policing and problem solving.

Officer and Agency Wellness—Hiring and Retiring Healthy®

Instructor(s):

  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN

According to American Police Beat “somewhere between 2-6 times more officers kill themselves each year than are killed by the bad guys.” Thousands of officers are currently in crisis—experiencing trauma, family and financial distress, behavioral health challenges, substance abuse and other health issues. Employee wellness programs shouldn’t wait for crisis to occur, but should begin during the hiring process and continue through retirement. Both preventative programs and crisis intervention should be utilized to influence the professional and personal lives of employees and their families. When organizations identify healthy applicants and partner with health professionals to maintain employee health, these organizations have the potential to improve morale and productivity while reducing complaints and liability.

Confronting the Toxic Officer

Instructor(s):

  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC

Public safety professionals are recognizing a common problem in agencies throughout the country: a small but distinct element in the workforce that generates the overwhelming majority of stress for fellow officers and supervisors. These are an agency’s toxic employees—who can be such a distraction from the agency mission that supervisors and other employees seem to spend more time dealing with internal issues than they spend actually serving and protecting the public. Toxic employees tend to be perpetual plaintiffs who file baseless grievances, complaints and lawsuits throughout their careers. They work to intimidate supervisors while deflating the morale of their fellow employees due to management’s apparent inability to hold them accountable for their actions.

This course will prepare public safety leaders to deal with this small but extremely damaging presence in the workforce in a way that both protects the integrity of the organization and is legally defensible. Ensuring that these management techniques are legally defensible is particularly important in light of the fact that one of the dominant traits of many toxic employees is that they are highly litigious.

Recruiting and Hiring for Law Enforcement

Instructor(s):

  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Developing Organizational Performance Leadership