This 2 day fire leadership service program explores the challenges that come from law suites and the threat of legislation. The focus is on how to remain committed to visionary leadership without having your leadership agenda hijacked by liability concerns. The course includes a table-top exercise designed to evaluate a department's preparedness for litigation.
This training will expose participants to relevant written material, case studies; video footage, lecture and role play scenarios that will better prepare them to respond to individuals suffering from crisis related to Autism; PTSD (Post Traumatic Stress Disorders); TBI (Traumatic Brain Injury); Schizophrenia; Bipolar Disorder and Intellectual Disabilities.
Public safety professionals are recognizing a common problem in agencies throughout the country: a small but distinct element in the workforce that generates the overwhelming majority of stress for fellow officers and supervisors. These are an agency’s toxic employees—who can be such a distraction from the agency mission that supervisors and other employees seem to spend more time dealing with internal issues than they spend actually serving and protecting the public. Toxic employees tend to be perpetual plaintiffs who file baseless grievances, complaints and lawsuits throughout their careers. They work to intimidate supervisors while deflating the morale of their fellow employees due to management’s apparent inability to hold them accountable for their actions.
This course will prepare public safety leaders to deal with this small but extremely damaging presence in the workforce in a way that both protects the integrity of the organization and is legally defensible. Ensuring that these management techniques are legally defensible is particularly important in light of the fact that one of the dominant traits of many toxic employees is that they are highly litigious.
Police-community relations is, by all accounts, the most critical issue facing law enforcement in America today. This training seminar presents law enforcement leaders with solutions, based on empirical research and actual practice, for improving citizen satisfaction, citizen confidence, and citizen support for law enforcement officers. This training utilizes the findings from social scientific research to identify what factors influence citizen satisfaction with the police, then provides real-life case study examples to illustrate each of the solutions identified by the research. This training is suited for law enforcement leaders of any rank who engage in directing agency operations and assist in forming departmental policies.
In response to CALEA accreditation requirements and / or public allegations of racial profiling, many law enforcement agencies have begun to track the race, ethnicity, and gender of those who are stopped, searched, arrested, and / or were the subject of a use of force by officers.
If not researched and written properly, these reports have the potential to be misinterpreted by the media or community groups, needlessly damage the public image of your agency, undermine the legitimacy of your agency with the public, and lower officer morale. This workshop offers crucial skills necessary to present the information in your report in a manner that minimizes the risk of misinterpretation or manipulation, and presents the work of your agency in the most accurate and professionally responsive manner possible.
A promotion to a supervisory position is an invitation to enter the world of personnel management. This course will provide attendees with the knowledge necessary to recognize the most common and costly personnel liability issues confronting supervisors in public safety.
Far too many supervisors are learning about these challenges through the process of trial and error—at great expense to the agencies and themselves. In this course, federal and state statutes and case law will be utilized to illustrate the potential pitfalls of employee relations in public safety administration and the means by which those liability risks can be managed.
This course is designed to prepare public safety supervisors to take preventative steps to limit supervisor liability, maintain organizational standards and protect employee rights under the law.
Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?"