Upcoming Training

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Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Pensacola, FL
Region:
  • South
Date(s):
  • 06/21/2017 - 06/22/2017
Registration Fee:
  • $390.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Daniel Nieters
    Sergeant, Raleigh Police Department, NC
Location:
  • Frisco, TX
Region:
  • South
Date(s):
  • 06/26/2017 - 06/29/2017
Registration Fee:
  • $995.00

Chief Harry P. Dolan’s, (Ret.) Surviving Verbal Conflict® Training Program has been provided to tens of thousands of public safety professionals throughout the country. In response to popular requests, Chief Dolan has developed a train the trainer program providing public safety professionals with the training, tools and material required to train agency personnel in the highly acclaimed Surviving Verbal Conflict® Verbal De-escalation Program.

Surviving Verbal Conflict® Verbal De-escalation Train-the-Trainer course develops and prepares public safety professionals to serve as trainers in Surviving Verbal Conflict®. The 3 ½ day (26 hour) course covers the Surviving Verbal Conflict® course material as well as instructor development content such as how to present the lesson plan & program, student learning styles, and teaching practical exercises. Participants will be provided with all instructor related materials supporting their presentations i.e. SVC PowerPoint presentation, workbooks, practical exercises, as well as ongoing technical support.

Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?"

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
Location:
  • Southgate, MI
Region:
  • Midwest
Date(s):
  • 06/28/2017
Registration Fee:
  • $195.00

Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?"

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Conroe, TX
Region:
  • South
Date(s):
  • 07/10/2017 - 07/14/2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Daniel E. Sosnowski
    SOS Services, Inc., GA
Location:
  • Martinsville, VA
Region:
  • South
Date(s):
  • 07/10/2017 - 07/12/2017
Registration Fee:
  • $595.00

Most experienced criminal justice interviewers recognize that statements, admissions and confessions obtained from a suspect are often successfully challenged in court. Today, the word “interrogation”, whether deserved or not, has a confrontational theme associated with it and defense attorney’s take full advantage this negative concept when contesting a confession in court. Needless to say, current interview and interrogation tactics and techniques have been placed under the microscope by criminal defense attorneys resulting in good cases, both the United States and Canada, being thrown out of court. Hence, the development of the Five Stages of Successful Interviews & Interrogations Technique Course.

Instructor(s):
  • Daniel E. Sosnowski
    SOS Services, Inc., GA
Location:
  • Rocky Mount, NC
Region:
  • South
Date(s):
  • 07/18/2017 - 07/20/2017
Registration Fee:
  • $595.00

Most experienced criminal justice interviewers recognize that statements, admissions and confessions obtained from a suspect are often successfully challenged in court. Today, the word “interrogation”, whether deserved or not, has a confrontational theme associated with it and defense attorney’s take full advantage this negative concept when contesting a confession in court. Needless to say, current interview and interrogation tactics and techniques have been placed under the microscope by criminal defense attorneys resulting in good cases, both the United States and Canada, being thrown out of court. Hence, the development of the Five Stages of Successful Interviews & Interrogations Technique Course.

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Developing Organizational Performance Leadership