Upcoming Training

Filter Classes:

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Daniel Nieters
    Sergeant, Raleigh Police Department, NC
Location:
  • Birmingham, AL
Region:
  • South
Date(s):
  • 09/11/2017 - 09/12/2017
Registration Fee:
  • $390.00

Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?"

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Daniel Nieters
    Sergeant, Raleigh Police Department, NC
Location:
  • Birmingham, AL
Region:
  • South
Date(s):
  • 09/11/2017 - 09/14/2017
Registration Fee:
  • $995.00

Chief Harry P. Dolan’s, (Ret.) Surviving Verbal Conflict® Training Program has been provided to tens of thousands of public safety professionals throughout the country. In response to popular requests, Chief Dolan has developed a train the trainer program providing public safety professionals with the training, tools and material required to train agency personnel in the highly acclaimed Surviving Verbal Conflict® Verbal De-escalation Program.

Surviving Verbal Conflict® Verbal De-escalation Train-the-Trainer course develops and prepares public safety professionals to serve as trainers in Surviving Verbal Conflict®. The 3 ½ day (26 hour) course covers the Surviving Verbal Conflict® course material as well as instructor development content such as how to present the lesson plan & program, student learning styles, and teaching practical exercises. Participants will be provided with all instructor related materials supporting their presentations i.e. SVC PowerPoint presentation, workbooks, practical exercises, as well as ongoing technical support.

Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?"

Instructor(s):
  • Daniel E. Sosnowski
    SOS Services, Inc., GA
Location:
  • Frisco, TX
Region:
  • South
Date(s):
  • 09/11/2017 - 09/13/2017
Registration Fee:
  • $595.00

Most experienced criminal justice interviewers recognize that statements, admissions and confessions obtained from a suspect are often successfully challenged in court. Today, the word “interrogation”, whether deserved or not, has a confrontational theme associated with it and defense attorney’s take full advantage this negative concept when contesting a confession in court. Needless to say, current interview and interrogation tactics and techniques have been placed under the microscope by criminal defense attorneys resulting in good cases, both the United States and Canada, being thrown out of court. Hence, the development of the Five Stages of Successful Interviews & Interrogations Technique Course.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Fort Myers, FL
Region:
  • South
Date(s):
  • 09/12/2017 - 09/13/2017
Registration Fee:
  • $390.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Bill Bongle
    Captain, Green Bay Police Department, WI (Ret.)
Location:
  • Wilmington, NC
Region:
  • South
Date(s):
  • 09/18/2017 - 09/20/2017
Registration Fee:
  • $595.00

Police-community relations is, by all accounts, the most critical issue facing law enforcement in America today. This training seminar presents law enforcement leaders with solutions, based on empirical research and actual practice, for improving citizen satisfaction, citizen confidence, and citizen support for law enforcement officers. This training utilizes the findings from social scientific research to identify what factors influence citizen satisfaction with the police, then provides real-life case study examples to illustrate each of the solutions identified by the research. This training is suited for law enforcement leaders of any rank who engage in directing agency operations and assist in forming departmental policies.

Instructor(s):
  • Dr. Richard Johnson
    Chief Academic Officer
Location:
  • Wilmington, NC
Region:
  • South
Date(s):
  • 09/18/2017 - 09/18/2017
Registration Fee:
  • $290.00

In response to CALEA accreditation requirements and / or public allegations of racial profiling, many law enforcement agencies have begun to track the race, ethnicity, and gender of those who are stopped, searched, arrested, and / or were the subject of a use of force by officers.

If not researched and written properly, these reports have the potential to be misinterpreted by the media or community groups, needlessly damage the public image of your agency, undermine the legitimacy of your agency with the public, and lower officer morale. This workshop offers crucial skills necessary to present the information in your report in a manner that minimizes the risk of misinterpretation or manipulation, and presents the work of your agency in the most accurate and professionally responsive manner possible.

Developing Organizational Performance Leadership