Upcoming Training:

"Officer Involved Shooting and Critical Incident Response"

Newport News, VA

August 21 - August 22, 2017

Learn More

"Surviving Verbal Conflict®: Verbal De-escalation Train the Trainer Program"

Birmingham, AL

September 11 - September 14, 2017

Learn More

"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Richmond, VA

October 2 - October 6, 2017

Learn More

"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Conroe, TX

July 10 - July 14, 2017

Learn More

"Recruiting and Hiring for Law Enforcement"

Pensacola, FL

June 21 - June 22, 2017

Learn More

"Supervisor Liability for Public Safety"

Clarksville, IN

September 7 - September 8, 2017

Learn More

"Surviving Verbal Conflict®: Verbal De-escalation"

Kansas City, MO

November 6 - November 7, 2017

Learn More

"Surviving Verbal Conflict®: Verbal De-escalation Train the Trainer Program"

Kansas City, MO

November 6 - November 9, 2017

Learn More

"Confronting the Toxic Officer: Making Discipline Stick"

Gonzales, LA

November 13 - November 14, 2017

Learn More

"Five Stages of Successful Interviews & Interrogations Technique"

Martinsville, VA

July 10 - July 12, 2017

Learn More
Our Clients
Developing Organizational Performance Leadership

Performance Leadership Development

Provide leaders with tools for success -- don't let the training tape run out!

Surviving Verbal Conflict® “What Every Service Professional Needs to Know”

Time-tested communication skills to help de-escalate verbal confrontations and improve the quality of life in the workplace.

Strategic Planning

Identify what you really need to do to achieve success, then plan to make it happen!

Service Excellence

How to build commitment, manage the organization’s “moments of truth,” and motivate service-oriented people.

Developing Organizational Performance Leadership