Upcoming Training:

"Surviving Verbal Conflict®: Verbal De-escalation Train the Trainer Program"

Sterling Heights, MI

February 27-March 2, 2017

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"Surviving Verbal Conflict®: Verbal De-escalation Train the Trainer Program"

Conroe, TX

March 6-9, 2017

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"Supervisor Liability for Public Safety"

Menomonie, WI

March 7-8, 2017

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"Surviving Verbal Conflict®: Verbal De-escalation Train the Trainer"

Martinsville, VA

March 14 - March 17, 2017

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"“Taking the Lead”: Courageous Leadership for Today’s Public Safety"

Sterling Heights, MI

March 20-24, 2017

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"Recruiting and Hiring for Law Enforcement"

Cincinnati, OH

March 23 - March 24, 2017

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"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Las Vegas, NV

March 27, 2017 - March 31, 2017

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"Violent Crime Investigations: Seeking Justice for the Victims"

Frisco, TX

April 3 - April 4, 2017

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"Biased-Based Policing Reports: Best Practices"

Frisco, TX

April 5, 2017

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"Recruiting and Hiring for Law Enforcement"

Sterling Heights, MI

April 5-6, 2017

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Our Clients
Developing Organizational Performance Leadership

Performance Leadership Development

Provide leaders with tools for success -- don't let the training tape run out!

Surviving Verbal Conflict® “What Every Service Professional Needs to Know”

Time-tested communication skills to help de-escalate verbal confrontations and improve the quality of life in the workplace.

Strategic Planning

Identify what you really need to do to achieve success, then plan to make it happen!

Service Excellence

How to build commitment, manage the organization’s “moments of truth,” and motivate service-oriented people.

Developing Organizational Performance Leadership